Joy began working at the Borden Insurance Agency in 2009 and purchased the agency from her Dad in 2018. She lives in Greenback but has always worked in the Maryville and Alcoa areas. She loves that the area has plenty of activities (including shopping and attractions), but what is most proud that the town has retained the small-town feel.

Joy loves visiting Cades Cove in the Smoky Mountains to watch the wildlife. Downtown Maryville is another favorite and she likes to take advantage of the unique shopping, small/local businesses and restaurants. Joy supports many non-profits in the area. Joy is a recent 2021 graduate of Leadership Blount and a member of the Board of Directors of Compassion Counseling. On weekends, she enjoys family time! Whether that is at home with her husband (Kevin), daughter (Taylor), and pets (dogs, Sadie and Pepper and Willow) or spending time with her 3 grandchildren.